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CitiBank is Calling-Again and Again and Again!

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    CitiBank is Calling-Again and Again and Again!

    I stopped paying all of my credit cards about two and a half weeks ago. Am current on my mortgage, utilities,taxes, and car/home insurance. I have no equity in my home, drive a 12 year old car and am more than likely judgment proof. Will eventually go Chapter 7 but since I used a couple of cards in June, I'm waiting about six months (of non-use) to file.

    Back story is I've never, in 36 years ever been late or gone bankrupt. Paid off two cars, a student loan, and three mortgages along the way. Excellent credit report with every creditor saying "Pays As Agreed". Just in over my head with too much credit card debt because of job loss a couple years ago.

    Anyway, so far three creditors have called me: HSBC, Kroger Financial, and Sears CitiBank. I told all three that I was unemployed and living on food stamps, unemployment and temp work and would pay them what I could what I could.

    HSBC and Kroger and have only called once and have been easy enough to deal with but Sears Citibank wasn't so understanding and seems to have me on speed dial calling every three days (starting six days after my first missed payment was past due.) They are sneaky and deceptive: i.e., Caller pretends to be someone you know. "Hi, Sandy!" and when you ask, in reply, who's calling they say, "This is Pat or Heather or Polly" as if they are someone you know.) They are also so manipulative and argumentative (Especially if you give them an answer they don't want to hear like, "I'll pay you when I can what I can and that's all that I can say right now.")

    So far, I'm taking every call and not dodging them. I'm also keeping a call log for future reference as Citibank calls are verging on harassment; i.e., repeated calls are meant to be annoying so I'll pay them just to shut them up. I live in California and know that the FDCPA extends to original creditors but I don't want to send them a C&D letter this soon in the game as it might cause them to send me to a collection agency or sue me (too much for small claims court.) Pretty much judgment proof as I stated above but I don't want to pull the dog's tail if I don't have to.

    One thing that I have learned from this board is that you file when you want to and don't let anyone jerk you around. Be prepared, do your homework, and get your ducks in a row, get a good attorney then file.

    Thanks to the sage advice of the following board-members people BigBoy2U, TreeHugger, Catleg, and Optomistic1, I feel I'm fairly well protected. I'm dealing on a cash basis, not using cards at all, paying creditors with money orders, staying current with my mortgage (in case I want to re-affirm or ride-through), using a PO Box, and made sure I got copies of all my statements for the past two years before I stopped paying. I owe over 100K. You guys rock!

    Anyone, ever deal with Sears Citibank before and what is your advice. Send them a C&D letter, ignore their calls, or take their calls and just keep telling them my sad story? They sure did seem to over-react and I don't want to do the same.

    Sandy

    #2
    Hi Sandy, I'm kind of in the same boat as you are right now. I haven't paid on my personal lines of credit for 3 months now but have kept current on cc payments until last week. It felt really weird not paying. Citibank is also affiliated with Home Depot, Universal Card, Exxon Mobil just to name a few. I know because I have all of these accounts. I suppose my turn is coming soon. I do have my mortgage through them and I'm trying to do a loan modification so this is really going to be interesting as to how this will all play out. Good luck to you. I see you have done your homework. I am getting so much information from everyone here. Honestly, if it were not for the good people here I would still be deeply depressed and feeling so lonely. NOT anymore! Thanks to all who have done more for my mental well being they have no idea!
    08-2009:Quit Paying Credit Cards
    04-2010:Hired 2nd Attorney;05-2010:Filed 7
    06-2010:341 Meeting (went very well)
    08-24-2010: Discharged; 09-02-2010 Closed!!

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      #3
      Sears Shiti hasn't called me in several months. I do attempt to make feeble payments, as I never know when I might need a lawnmower. LOL

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        #4
        Welcome to the club. I have 6 citi cards just passing 150 days past due. i have not spoken to a single creditor. The 1st 3 months they will flood you with calls. After 90 days expect citi to move your account to a CA, then follow the procedure on this forum to send them a DV. Dont feel guilty, bad things happen to good people, Hell GM is in bankruptcy. relax and wait your 6 months like the rest of us. Good luck to you.
        Stopped Paying CC's 2/2009. Retained Attorney 1/10/2010 Filed 1/23/2010. Discharged 5/19/10 $187K CC, $240K 2nd,$417K 1st, No asset Ch-7

        Comment


          #5
          Originally posted by albacore44 View Post
          Welcome to the club. I have 6 citi cards just passing 150 days past due. i have not spoken to a single creditor. The 1st 3 months they will flood you with calls. After 90 days expect citi to move your account to a CA, then follow the procedure on this forum to send them a DV. Dont feel guilty, bad things happen to good people, Hell GM is in bankruptcy. relax and wait your 6 months like the rest of us. Good luck to you.
          Should I wait 6 months to file seriously? What is a DV?
          08-2009:Quit Paying Credit Cards
          04-2010:Hired 2nd Attorney;05-2010:Filed 7
          06-2010:341 Meeting (went very well)
          08-24-2010: Discharged; 09-02-2010 Closed!!

          Comment


            #6
            I am being sued 3 times by Citi, although not by Sears, as far as I know.

            I feel like Bugsy in those old bugs bunny cartoons....come and get me coppers!

            Current lawsuit count: 6 (not counting 1 NAF arbitration that I hope will go away, not that I particularly care).

            Costs of filing fees paid by creditors so far: $900 (economic stimulus for court system).
            filed chapter 13..confirmed...converted to chapter 7...DISCHARGED!

            Comment


              #7
              Originally posted by catleg View Post
              I am being sued 3 times by Citi, although not by Sears, as far as I know.

              I feel like Bugsy in those old bugs bunny cartoons....come and get me coppers!

              Current lawsuit count: 6 (not counting 1 NAF arbitration that I hope will go away, not that I particularly care).

              Costs of filing fees paid by creditors so far: $900 (economic stimulus for court system).
              Will you go to court or just ignore the summons?

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                #8
                I have Citi cc. I was upfront with them about my situation in the beginning. But they called again about 3 days later. I went through moments when I took the calls and then didn't, but they just call back a few days later.

                Comment


                  #9
                  Originally posted by Ann View Post
                  Should I wait 6 months to file seriously? What is a DV?

                  No. You file when it suits you according to whatever plan you are following. DV is a Debt Verification letter you send to the collection agency to stall them. search this forum, you will find lots of information on what to do.
                  Stopped Paying CC's 2/2009. Retained Attorney 1/10/2010 Filed 1/23/2010. Discharged 5/19/10 $187K CC, $240K 2nd,$417K 1st, No asset Ch-7

                  Comment


                    #10
                    Originally posted by Violet View Post
                    Will you go to court or just ignore the summons?
                    I'm going to file BK very shortly, before they get a judgment. If it drags out a bit then I'll file an answer, but I should be good till the end of August. Sadly here in NJ there is "no escape" from them, but fortunately the bankruptcy system is more humane here than other places I've heard about.
                    filed chapter 13..confirmed...converted to chapter 7...DISCHARGED!

                    Comment


                      #11
                      I have a Sears Citibank card still current as of right now, but haven't made the payment yet for Aug. I think I'm going to because we're probably at least 6 months from filing. But, no more payments after that.

                      I don't have a job right now and the card is in my name only so I'm not too concerned about this card.
                      After reading this, I guess I will tell them my story once and then ignore the calls.

                      Comment


                        #12
                        Originally posted by thereshope View Post
                        I have Citi cc. I was upfront with them about my situation in the beginning. But they called again about 3 days later. I went through moments when I took the calls and then didn't, but they just call back a few days later.
                        So long has this been going on?


                        Sandy

                        Comment


                          #13
                          Originally posted by BigBoy2U
                          I hated the calls daily from some of the OC's. I couldn't wait for accounts to be shipped out to CA so I could DV them and get the phone calls to stop.

                          But if you can take it, if you talk to them on average once of week it keeps them going for a long time. The down side is you have to put up with the barrage of phone calls.

                          I never understood for how all these places claim to make notes, record the calls etc. how it is that when I spent 15 minutes explaining my situation to you two days ago why is it that when you call me today you think I need to explain it all over again or the fact that something has changed.

                          I once had BoA call me with the auto dialer and while I was listening to the call I got another call from BoA so I switched over to that call and was talking to a live person and in the middle of that call I get ANOTHER call from BoA. So I tell the person I am talking to I have to go since BoA is calling me and I hung up on her since I put the other line on hold and when I got back to the second lady (it really was only like 20-30 seconds later) she had hung up. Oh well.... but it does seem like harassment when you get slammed by all these calls day in and day out.
                          Thanks BigBoy2U

                          Need some of your sage advice. Since I live in California can I DV them? If yes, then do you think I should do that to shut them up for awhile or just take their calls and keep stalling them that way holding the DV as my lazy ace.

                          Funny story about BofA. I'm expecting them to call any day now as I have four cards with them with a combined debt of 45K. I also, until yesterday, had a checking account with them. I say until yesterday because I took your advice and drained and closed my checking account (opened a new one with a bank that holds none of my debt) but only after printing all historical statements for all cards. I made a $10 token payment to all cards. Not a peep so far. I did call them in June, before I stopped paying and talked to their hardship dept and some young twenty-something guy had a small melt-down when I told him my situation but eventually he calmed down and wished me luck.

                          At first, I had a lot of anxiety about taking the calls but after reading everyone's posts on this forum I eventually came to realize that even good people do dumb things. In effect, the calls are the least of my worries. Learning how to live without credit will be the real test.

                          My parents never had credit and I used to be the same way but life gets in the way and you do what you think you should do to keep a roof over your head and food on the table. As another poster pointed out, the government routinely bails out big business so why feel guilt or shame; just detach and remain as unemotional as possible.

                          I largely blame myself for the mess that I'm in but I also feel that the government should have stepped in a lot sooner with a lot more muscle to stop the "easy credit rip-off" (remember Good Times) credit card companies and sub-prime mortgage bandits from dangling the carrots we so greedily ate.

                          Back in the day, you couldn't get a credit card until you had been working for x number of years and forget about buying a house without a job and x% down that came from a bank account you maintained for x number of months before you bought the house. If your front-end and back-end rations were greater than x% then-no loan either. Next thing I know, credit card companies are papering me with high limit pre-approved cards with zero per cent interest while sending me unsolicited zero percent balance transfer checks after I sign on like there was no tomorrow. Unfortunately, there is a tomorrow.

                          But, when tomorrow came, I simply re-fied, and used some of my rapidly growing equity to pay off my unsecured debt. Houses were appreciating as much as 30 per cent a year in SoCal so who cared. But it was a false equity, it turned out, fueled primarily by sub-prime lenders who colluded with investors and appraisers to give loans to people who really couldn't afford them so they could line their pockets with huge commissions and bonuses. They manipulated the supply and demand curve and the government didn't do a thing. Now the government is trying to un-do something that was twenty plus years in the making with everything from economic stimulus programs to HOPE. The HOPE program is a joke. Only a small percentage of people qualify for re-fi under that program. And, I could go on and on but the fact is the only way out for the average worker is to go bankrupt.

                          End of sermon.

                          I think I just found a novel way to deal with OC calls. While typing this post, I got a call from Kroger so I bent some supervisors ear for twenty minutes about the sad state our economy, why it's in the shape it is (see above) and how it has not only effected me but killed Michael Jackson (don't ask about that example it's pretty convoluted.) Kept him on the line so long I think I heard him start snoring. In the end, we agreed to close my account and let the chips fall where they may but not after I bored him senseless. He told me they would still call me every three days but I'll have another lecture all ready by that time!

                          SandyS
                          Last edited by SandyShores; 08-13-2009, 08:13 AM.

                          Comment


                            #14
                            Re: the target on my back

                            I think it comes down to two or three factors. In addition to the state being creditor friendly, I think they may be wanting to crack down hard on people who defaulted around the time of the TARP bailouts. It's also a variation on the prisoner's dilemma. If one creditor sues me, they might just get some money. But if they all do, they lose. I wonder if they check for existing suits and judgments before they file. You would think lawsuit #6 wouldn't be looking that hot to file, right? Unless maybe this creates the impression of a wounded fish who for some reason can't file a BK, so they are like sharks who smell blood.
                            filed chapter 13..confirmed...converted to chapter 7...DISCHARGED!

                            Comment


                              #15
                              Originally posted by catleg View Post
                              I am being sued 3 times by Citi, although not by Sears, as far as I know.

                              I feel like Bugsy in those old bugs bunny cartoons....come and get me coppers!

                              Current lawsuit count: 6 (not counting 1 NAF arbitration that I hope will go away, not that I particularly care).

                              Costs of filing fees paid by creditors so far: $900 (economic stimulus for court system).
                              You had me rolling on the floor with this one!
                              Well, I did. Every one of 'em. Mostly I remember the last one. The wild finish. A guy standing on a station platform in the rain with a comical look in his face because his insides have been kicked out. -Rick

                              Comment

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