Anybody have any ideas about my options? I called a credit counseling in fall when i finished up the rep told me I could call back if i needed a certificate it would be $50. I filed last week and because of what the rep said I filed and then called the counseling firm for the certificate afterward. They told me I did not have the proper counseling and that i did not prepare a budget when I spoke with them in fall. My credit counseling is dated the day after the filing. Has anybody dealt with this? I am frantic! I have an email from them from my fall session that includes a budget, but it doesn't mention calling back to get the certificate:
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