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collectiona agencies and validation letters

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    collectiona agencies and validation letters

    Hello Everyone,

    Recently I was helping a friend with a collection problem and the following happened.

    He sent the agency a validation letter, which the agency has not responded to in over 60 days. He also protested to the credit bureau that the agency is reporting to and the collection agency confirmed the debt to the credit bureau.

    How can the collection agency have the information necessary to confirm the debt with the credit bureau but will not send the information to him?
    And what do we do next?

    Thanks,

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