question about delinquent credit card procedure

[pandacb]

I paid only 1/2 of a minimum payment to Chase with the promise of sending the other half asap, along with a written explanation. They phoned me when the full payment was 10 days late..in fact they phoned six times in two days. I spoke to them once in the hope doing so would stop the calls for awhile. I explained to the rep I had lost my job nine months ago and now had a serious illness, with surgery in the last week - I gave her that information to point out how disruptive the constant calls are. She said no one would call me for 10 days. Good,I thought, maybe I can get money to them before then. Later that same day (yesterday) Chase cut off online access to the account. So now I can't print statements or even know what I owe since I had gone "paperless" way back when.

What do you think is happening with this account?

[flyinbroke]

YOu are in default. Does not matter what the excuse...if you cannot pay the minimums you are in default. A lot of people got their online access killed when they defaulted. YOu need to get paper statements turned back on.