So, as expected Bank of America closed my online access to my mortgage payment. I tried to go into the local BofA branch and they could not accept the payment either. I was nearly late and did not want to mail it so I called and asked my payment options until discharge....
They can take the payment over the phone, for NO FEE! Thank you BofA for at least realizing that closing all payment avenues except snail mail is inconvenient.
Only advice is: Know your payment amount, the girl could not tell me how much is due, since officially nothing is "due." When I gave her my payment amount she was then able to confirm that her computer showed the same amount, but had me restate for the recording that I was paying voluntarily and that she did not ask me to pay.
They can take the payment over the phone, for NO FEE! Thank you BofA for at least realizing that closing all payment avenues except snail mail is inconvenient.
Only advice is: Know your payment amount, the girl could not tell me how much is due, since officially nothing is "due." When I gave her my payment amount she was then able to confirm that her computer showed the same amount, but had me restate for the recording that I was paying voluntarily and that she did not ask me to pay.
Comment