credit card joke

[mommytima]

This is classic......a must read

Be sure and cancel your credit cards before you die. This is so priceless

and so so easy to see happening, customer service being what it is today
A lady died this past January, and Citibank billed her for February and

March for their annual service charges on her credit card, and added late
fees and interest on the monthly charge. The balance had been $0.00, now


somewhere around $60.00

A family member placed a call to Citibank. Here is the exchange


Family Member:* "I am calling to tell you she died in January."


Citibank:* "The account was never closed and The late fees and charges
still apply."


Family Member:* "Maybe, you should turn it over to collections."


> *Citibank:* "Since it is two months past due, it already has been."

> *Family Member:* So, what will they do when they find out she is dead?"


Citibank:* "Either report her account to frauds division or report her to


> the credit bureau, maybe both!"

Family Member:* "Do you think God will be mad at her?" (I really liked

part!!!!)


Citibank:* "Excuse me?"

Family Member:"Did you just get what I was telling you? The part about

> her being dead?"

Citibank:* "Sir, you'll have to speak to my supervisor."


(Duh!)

Supervisor gets on the phone


Family Member:* "I'm calling to tell you she died in January."


Citibank: "The account was never closed And late fees and charges
apply." (This must be a phrase taught by the bank!)

Family Member: "You mean you want to collect from her estate?"


Citibank:* (Stammering) "Are you her lawyer?"

Family Member:* "No, I'm her great nephew."?


(Lawyer info given)



Citibank: "Could you fax us a certificate of death?"


Family Member:* "Sure

(Fax number is given)

After they get the fax

Citibank: "Our system just isn't setup for death. I don't know what more

can do to help."


Family Member:* "Well, if you figure it out, great! If not, you could
just
keep billing her. I don't think she will care."


Citibank: "Well, the late fees and charges do still apply." (What is
wrong

with these people?!?)


Family Member:* "Would you like her new billing address?"


Citibank:* "That might help."


Family Member: " Odessa Memorial Cemetery , Highway 129, Plot Number 69.



Citibank: "Sir, that's a cemetery!"

Family Member: "What do you do with dead people on your planet?


(Priceless!!)

[Granny]

My mom died in 2001, I still get calls about her outstanding phone bill. And the above conversation describes what I have gone through with not only the phone company but also the collection people who bought the account.

How do they find me, mom lived on the back of my property, so the skip tracers call what ever number they find at my address.

It's really gotten funny.

I've also received credit card offers for my daughter, five years after she died. We moved 3 years after she died, but her mail somehow found it's way here.

These people just don't give up.

[Minnymouth]

How true, I still get bills for mom that was discharged in BK, telling me they are going to sue............... DUH, she's deceased - "sue her"......

LOL - PRICELESS IS RIGHT........

CASE of the left hand not knowing what the right hand is doing...............

Lots of company's this way......

Glad their not running "my company"!!!!!

[BKTango]

My dad went through the same exact thing when my mother died. He informed all of her sole creditors and even those without a balance still started to bill her for fees. I remember my father sitting there, this grown man, astonished that he was having to call the doctor and the funeral director to get a written notes from them, because one credit card company didn't believe the certificate of death was authentic.

[Minnymouth]

What's really sad is when they do realize the person is deceased, they ask "whose going to pay this bill"?.........my answer - "guess you'll write that one off, huh"?.....

[Granny]

because one credit card company didn't believe the certificate of death was authentic.

That's ridiculous! Have they thought about how much trouble it would be to fake a death certificate.

Mom's death certificate says at the bottom that it is illegal to copy, so I won't fax it (last thing I need is trouble from the state for illegally copying a death certificate) and the creditors don't deserve me spending $13.00 to get them a copy so the last time they called me about my mom, I gave them the website for the Social Security Death Index and told them to go look up her social security number on line. If genealogy wasn't my hobby, I would never have known about the SS Death Index.

[Minnymouth]

The SS Death Index was created to help verify which SS# are no longer active numbers. This way is makes it difficult for someone to use a SS# belonging to a deceased person. Most companies know about this feature, lots of individuals do not......

[BassBoy]

ROTFLMAO! That is a really funny dialogue. Thanks for posting that mommytima. I needed a good laugh after the crappy week I've had.

This is my favorite part......

.............
Family Member:* "Would you like her new billing address?"

Citibank:* "That might help."

Family Member: " Odessa Memorial Cemetery , Highway 129, Plot Number 69.

Citibank: "Sir, that's a cemetery!"

Family Member: "What do you do with dead people on your planet?

ROTFLMAO!!!!!

[mommytima]

ROTFLMAO! That is a really funny dialogue. Thanks for posting that mommytima. I needed a good laugh after the crappy week I've had.

This is my favorite part......

ROTFLMAO!!!!!

That was my favorite part also !!!

We had the same thing happen when my Dad died and then they tried to collect the money from us.

[wayne-o]

My roommate passed away last year and he still gets bills from a dr's office. The funny thing is, this particular dr. signed the death certificate. I know its computer generated, but its so ridiculous at times.

[jane taylor]

That is too funny! Very sad, but funny!

These people are idiots (I'm being polite today)

jane