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    #16
    ch- good for you, that is crappy ungrateful treatment.
    "You once asked me for advice. You want some now? Never pass up a good thing." Lieutenant Jean Rasczak, Starship Troopers

    Join the Mobile Infantry and save the world. Service guarantees citizenship.

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      #17
      Originally posted by twuoo View Post
      I called my insurance up today and told them I'd like to cancel because of my new policy starting next Monday. Ran through the standard "let me see what I can do for you"...I entertained them. They lowered the price by $50. I said "I'll pass".
      I didn't even bother to "entertain them." I mean seriously. I've asked numerous times over the years and only now when I'm calling to cancel they've "all of a sudden" have some "new discounts?" Puhlease!


      Originally posted by twuoo View Post
      So to the above poster, good for you for moving on!
      Yes, to all of us who aren't willing to just take any sort of shoddy service. One thing I've noticed is that with so much competition, and so many policies that are so similar, really - a company makes or breaks itself with the customer service it gives.
      Chapter 13 Filed "Old Law"
      Filed: 6/2003 Confirmed: 3/2004
      Early pay off sent: 10/05/2007 - 9 months early
      11/16/2007 - Discharged!

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        #18
        Originally posted by lrprn View Post
        Sooner or later ignoring the needs of loyal customers has consequences. Now if we can just get more people doing price comparisons like you did, chp - good for you! Enjoy your saved $800 - you made it possible!
        Thank you!

        I look at that money as an extra student loan payment. But hey, every little bit helps, right?
        Chapter 13 Filed "Old Law"
        Filed: 6/2003 Confirmed: 3/2004
        Early pay off sent: 10/05/2007 - 9 months early
        11/16/2007 - Discharged!

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