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Woman Sues Debt Collector, Wins $8.1 Million

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    Woman Sues Debt Collector, Wins $8.1 Million

    April 5, 2010

    At courthouses across the United States, it has become increasingly common during the economic downturn for lawsuits to be filed against consumers to collect old debts. Lawyers who specialize in the practice are filing thousands of suits on behalf of large firms that have acquired debts from other companies. Although most people don't fight the suits and lose them by default, a Dallas woman bucked the trend last October.

    Chrystal A. Snow challenged the validity of a $9,000 debt in a Dallas County Court-at-Law and countersued the debt collector for making improper phone calls, her attorney Ross Teter said. In a case that has received no media attention, Snow won her suit against Midland Funding LLC and the jury hearing the case awarded her $8.1 million -- $250 for actual damages, $100,000 for mental anguish and $8 million in punitive damages, he said.

    "The jury made a finding she did not owe the debt," Teter said in a phone interview. "We argued that they violated the Texas Fair Debt Collection Act by making harassing phone calls and the jury agreed."

    Midland Funding is a subsidiary of Encore Capital Group, a company whose primary business is the acquisition and collection of "charged-off consumer receivable portfolios," according to its 2009 annual report filed with the Securites and Exchange Commission.

    "We acquire receivable portfolios at deep discounts from their face values," the annual report states. "[W]e have invested approximately $1.4 billion to acquire 28.8 million consumer accounts with a face value of approximately $43.8 billion."

    As the owner of millions of long-overdue accounts from credit card, auto, health care and phone companies, Encore has three call centers in the U.S. and one in India to make collection calls. When these efforts are unsuccessful, Encore has a nationwide network of attorneys to pursue legal action for the full amount of the debt. If a creditor wins a lawsuit, it can get a court order to seize bank accounts, garnish paychecks and claim other assets. Consumers can find themselves on the hook for the debt plus interest, penalties and legal fees.

    "We generally refer accounts for legal action where it appears the debtor is able, but unwilling, to pay their obligations," the annual report states. "We pay the law firms a contingency fee based on amounts they collect on our behalf."

    Allen West, a Republican candidate running for Congress in Florida to unseat Rep. Ron Klein (D-Boca Raton), lost a $2,832 judgment to Midland in 2009 for credit card debt, the Palm Beach Post reported in March. He's "more than half way" to paying it off, he told the paper.

    Kristy Welsh, the editor of the do-it-yourself credit repair site Credit Info Center, said the worst thing a person can do is ignore a lawsuit filed to collect one of these "zombie" debts. File a answer to the original suit, Welsh advised in a phone interview. "If you don't answer you lose automatically. You don't want a judgment against you. You have zero to lose [by fighting]."

    She wrote a blog post Friday on the six steps to take if you've been sued to collect a debt, even if you can't afford an attorney and must defend yourself:

    ... by filing an answer, you greatly increase the chance the creditor will dismiss the lawsuit. In other cases the collection agency rent-a-lawyer won't bother to show up themselves -- giving you the automatic win. Some lawyers who work for big collection agencies file as many as 50 lawsuits a day. Why spend time on a consumer who fights back when there are plenty who won't resist?

    In Snow's case, the attorney representing Midland Funding did not appear and the one-day trial was conducted without him, Teter said.

    Welsh said that a creditor is required to prove in court that a debt is valid, a difficult task for debt-acquisition firms like Midland because they receive a limited amount of information on the debts they acquire -- sometimes as little as the debtor's name, Social Security Number, amount owed and original creditor. "They weren't around watching the original creditor. They weren't around to witness the processing of payment," she said. "The older a debt is, the less chance it has of having any kind of paperwork."

    The debts pursued by these firms often are inaccurate or have passed the statute of limitations in a consumer's state and are no longer legally required to be paid, she said.

    Welsh runs an online forum where members share information with each other about their legal battles with debt collectors they call JDBs -- "junk debt buyers."

    In the section of the annual report where Encore discloses the risks of running its business, the fact that consumers are banding together on the web is cited as a problem:

    Consumers are exposed to information from a number of sources that may cause them to be more reluctant to pay their debts or to pursue legal actions against us. ... Various Internet sites are maintained where consumers can list their concerns about the activities of debt collectors and seek guidance from other website posters on how to handle the situation. And advertisements by debt relief attorneys and credit counseling centers are becoming more common, adding to the negative attention given to our industry. As a result of this negative publicity, debtors may be more reluctant to pay their debts or could pursue legal action against us regardless of whether those actions are warranted.

    Snow, who did not return requests for comment, has reached a confidential settlement with Midland, her attorney Teter said.

    Teter said that it's rare to achieve a result like hers in a debt collection lawsuit, but "I think it's not going to be so rare in the future. A lot of these debt collectors are making lots and lots of phone calls for no reason. The jurors are beginning to understand."

    http://www.dailykos.com/story/2010/4/5/854290/-Woman-Sues-Debt-Collector,-Wins-$8.1-Million

    ----------------------------------------------------------------------------------------------

    I can't seem to fix this URL so that it is 'clickable'. To see the original article, copy the line and paste it into the address bar of your browser. ~AC
    Last edited by AngelinaCat; 04-06-2010, 06:13 AM. Reason: Trying to fix the link
    Filed Chapter 7 July 2010
    Attended 341 September 2010
    Discharged November 2010 Closed November 2010

    #2
    I'm happy this woman took a stand, fought and won! Good for her.
    Filed Chapter 7 (Primarily Business Expenses) 04/10/2008 FICO 468 :cry:
    341 on 05/06/08:unsure:House appraisal on day 63:blink: 07/10/2008 Discharged-Asset Case!!!:yahoo:08/09 Transu 559, Equifax 636, Experian 647
    Case Closed 07/15/2009 :D:yahoo:

    Comment


      #3
      Now, the final truth question is .. "Will Midland Funding collector pay her"?? (no more money left) or "How soon Midland collector will file its own bankruptcy to discharge its debt to her??


      Isn't it ridiculous?.. What's goes around comes around... (It's a circle thing)

      Comment


        #4
        Originally posted by BKOnce View Post
        Now, the final truth question is .. "Will Midland Funding collector pay her"?? (no more money left) or "How soon Midland collector will file its own bankruptcy to discharge its debt to her??


        Isn't it ridiculous?.. What's goes around comes around... (It's a circle thing)
        How true!!!!!
        08-2009:Quit Paying Credit Cards
        04-2010:Hired 2nd Attorney;05-2010:Filed 7
        06-2010:341 Meeting (went very well)
        08-24-2010: Discharged; 09-02-2010 Closed!!

        Comment


          #5
          I'm shocked at how some of them behave. I you tubed some videos of complaints where the person recorded the debt collector. In one, a guy told the person he called they were useless and should go jump in front of a train. In another the guy was trying to work out sexual favors from either the woman or her daughter.

          My boyfriend had an old debt when we first got together. Portfolio was the one calling. He wasn't even living here at the time but somehow they got my phone number. I told them not to call he doesn't live here. He was over one night and they called so he took the call. He asked the collector to send him in writing proof of the debt and what the debt was for (it was over 6 years old at this point) What the guy then said shocked me. Basically it was along of the lines of I'll send the paperwork and here is where I think you should put it.

          Comment


            #6
            http://www.dailykos.com/story/2010/4...s-$8.1-Million

            I like this story. If consumers would be more consistent in how they deal with adversity and wrongdoing by the creditors, we may have a better credit system.

            I also like the Laboy v. FirstBank Puerto Rico decision which is based on zombie debt! Someone has to stick it to these "zombie" and "junk" debt collectors.
            Last edited by justbroke; 04-06-2010, 08:33 AM.
            Chapter 7 (No Asset/Non-Consumer) Filed (Pro Se) 7/08 (converted from Chapter 13 - 2/10)
            Status: (Auto) Discharged and Closed! 5/10
            Visit My BKForum Blog: justbroke's Blog

            Any advice provided is not legal advice, but simply the musings of a fellow bankrupt.

            Comment


              #7
              Good for her! I bet they will bother to show up on their own appeal of the verdict, huh? But gosh, I hope she actually collects!

              Comment


                #8
                I love these stories. What is unfortunate, is we rarely hear about the final outcome. I know these suits are often settled, but it would be nice to have some way of knowing the final amount--and nondisclosures are the rule in settlements.

                I am tempted to sue some of these idiots, from time to time, but it is hard to judge whether the money outlay is worth it.
                11-20-09-- Filed Chapter 7
                12-23-09-- 341 Meeting-Early Christmas Gift?
                3-9-10--Discharged

                Comment


                  #9
                  Originally posted by BKOnce View Post
                  Now, the final truth question is .. "Will Midland Funding collector pay her"?? (no more money left) or "How soon Midland collector will file its own bankruptcy to discharge its debt to her??


                  Isn't it ridiculous?.. What's goes around comes around... (It's a circle thing)
                  if you read the post, it says they had a settlement...

                  still, he/she probably will not have to worry about
                  paying bills..probably got a fair penny out of it.

                  Comment


                    #10
                    ..the fact that consumers are banding together on the web is cited as a problem
                    Why is this a problem? Because we aren't a bunch of zombies willing to be at the JDB's beck and call - to jump at their threats? Because we are articulate and educated and capable of standing up for ourselves? If that is the case, I am more than happy to be part of the problem.

                    Comment


                      #11
                      I'm sure the award will be appealed and she'll see a fraction of the punitive damages

                      Comment


                        #12
                        She should have posted the phone number for the collection agency and "deputized" as many people as she can think of and start calling all of the principals including family, friends, neighbors, acquaintances, former spouses, in laws, parents, siblings, aunts and uncles, cousins, former classmates and generally anyone even somewhat related to them in an effort to collect the debt owed her.

                        Comment


                          #13
                          I agree scott. The story has a nice happy ending but the defendant will certainly appeal it to the end.

                          Also if the agency happens to file for bk and the trustee liquidates it's assets how much in assets could they possibly have?

                          They most likely will shut down and open under a new name and do it all over again.
                          The essence of freedom is the proper limitation of Government

                          Comment

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