Filing Chapter 13 in April 2007 took a lot of stress off. But, I could not relax knowing that my ARM would adjust in Dec. 2008. So, I kept searching for a way out of a bad mortgage decision. When the FHA Hope and other programs were announced, I called. No help for me. So, I finally called ASC (Wells Fargo) my mortgage company and asked for a modification in April 2008. I was told an answer would be given in 6 weeks. Four months later - still not ONE answer or callback.
I then filed a complaint with the Office of the Currency, detailing my experience. I noted every fax sent, every call made with the agent's name, etc. ASC called me back within a week of my filing the complaint. But, once again they failed to keep their word in resolving my request quickly. So, I contacted the Office again with an update.
After that ASC could not wait to get my request resolved. My interest rate was knocked down 1.5%. I did not have to pay closing costs, etc like a refi. My mortgage payments are $60 less and the back payments that were the bulk of my BK have been folded into the remodification. That means once I pay my property taxes my BK is over!
I then filed a complaint with the Office of the Currency, detailing my experience. I noted every fax sent, every call made with the agent's name, etc. ASC called me back within a week of my filing the complaint. But, once again they failed to keep their word in resolving my request quickly. So, I contacted the Office again with an update.
After that ASC could not wait to get my request resolved. My interest rate was knocked down 1.5%. I did not have to pay closing costs, etc like a refi. My mortgage payments are $60 less and the back payments that were the bulk of my BK have been folded into the remodification. That means once I pay my property taxes my BK is over!
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