I now have a problem with my Homeowner's Insurance. Unfortunately, I missed a payment, just forgot it. So, I hurriedly rushed them off a payment. Then, I thought, why not use their online app, and be notified, like I do with every other company. I signed up. Next I know, I get an e-mail, congratulating me on signing up. I go to the app, to check to see if they got my payment, and it would not let me in, saying I was cancelled. I called my agent, and she had me call the company the next day, and said that I would be reinstated.
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So, I called and yes they would reinstate me for a fee of $350. So, I asked if they received my payment of $250. They had, but still wanted $350. Feeling, extorted, I paid it. Now the total of the policy, balance was $450. I pointed that out, and the phone answerer said if I paid too much I would get it back. I asked what the total amount I owed was, and he said later after I was reinstated I could check it out. It sounded so sleazy, I always thought that any business, even an insurance company, would tell you what your total bill was to be.
I don't know what I can do if anything. Is this typical? I wanted to avoid the bank's force placed insurance.
.
So, I called and yes they would reinstate me for a fee of $350. So, I asked if they received my payment of $250. They had, but still wanted $350. Feeling, extorted, I paid it. Now the total of the policy, balance was $450. I pointed that out, and the phone answerer said if I paid too much I would get it back. I asked what the total amount I owed was, and he said later after I was reinstated I could check it out. It sounded so sleazy, I always thought that any business, even an insurance company, would tell you what your total bill was to be.
I don't know what I can do if anything. Is this typical? I wanted to avoid the bank's force placed insurance.
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