Most of the time I have not answered the phone. But there have been times.
Sometimes they caught me totally by surprise. On caller ID it looked like a legit number, so I answered.
Other times, it was a rush to beat the answering machine picking up, didn't get to see the phone number coming in on Caller ID.
Sometimes, just because the phone had been ringing off the hook all day, so finally I just gave in. Knowing full well, the person on the other end of the line wasn't going to listen to me.
I've done enough phone calls that I have a really blase spiel. I don't get mad or snap anyone's head off as long as the person on the other end of the phone is nice to me. If they get snotty, I give it right back to them. Only had one guy like that, and when I threw it back in his face he settled down. But for the most part, I've gotten nice people, trying to do their job. They ask questions and enter info, tell me they are sorry for my situation, and wish there was more they could do to help. Thank you and have a nice day.
Sometimes they caught me totally by surprise. On caller ID it looked like a legit number, so I answered.
Other times, it was a rush to beat the answering machine picking up, didn't get to see the phone number coming in on Caller ID.
Sometimes, just because the phone had been ringing off the hook all day, so finally I just gave in. Knowing full well, the person on the other end of the line wasn't going to listen to me.
I've done enough phone calls that I have a really blase spiel. I don't get mad or snap anyone's head off as long as the person on the other end of the phone is nice to me. If they get snotty, I give it right back to them. Only had one guy like that, and when I threw it back in his face he settled down. But for the most part, I've gotten nice people, trying to do their job. They ask questions and enter info, tell me they are sorry for my situation, and wish there was more they could do to help. Thank you and have a nice day.
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