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Rant: How a Bankruptcy Lawyer Should Act

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    Rant: How a Bankruptcy Lawyer Should Act

    OK I hear an awful lot on this site about bad bankruptcy lawyers, and I'm sorry that some of you have run into them, but in every profession has got to be one or two bad apples.

    Let me tell you how I handle things in my practice.

    First of all, I'm primarily a Chapter 13 lawyer. If a Chapter 7c lient comes in and it's more than your basic chapter 7 case, I run them through the B22C as best as I can and then offer to refer to them to another attorney, who is a Chapter 7 specialist, and also one of my closest friends who I know will not screw over a referral I send him.

    In Pennsylvania, most clients do not owe more than their house is worth, so Chapter 13 is a good way to get on track if they have fallen behind on their mortgage payments.

    Also, the average mortgage payment by seeing my office is around $1000, so were talking about $10-$15,000 in arrears that needs to be resolved in the Chapter 13 plan.

    So this is how a case with LOJK law goes, and I hope you enjoy and learn from the lawyer's perspective of the bankruptcy case.

    First of all, no one enters my office because they're in a good situation, so I do my best to make them at ease. If they are unable to make it to my office, I will meet them on neutral territory, such as a Starbucks, close to where they live. I can do this because I don't run a bankruptcy bill, in fact, I limit my caseload to do a good job for my clients.

    the first consultation will last about 40 minutes, and while I try to direct the conversation to get the answers I need, I find that my client wants to give a reason as to why they fall behind on their loans and the reason is never because they want to shirk their responsibility.

    I think that half the job of the decent bankruptcy attorneys to let the client explain themselves so that they can at least feel better about their situation.

    Because I've been at this for years, I can pretty quickly pinpoint what service the client needs in order to save their home or get themselves out of the debt trap that they have found themselves in. This is not to say that every case is the same, I've never had two identical cases, and I don't expect to.

    After I explained the options and what I can offer, I then get to the fee arrangement. We are blessed in the East and Middle District because we've been given strict guidelines as to what we charge, so there are lawyers cutting each other off the legs, at least in chapter 13. this is a blessing because it gives me leeway in structuring payment arrangements with the client.

    Most people who are being foreclosed on don't have $3500 sitting around to pay a lawyer for legal fees. Generally, I ask for $2000 up front along with the cost of the filing fee, credit counseling one and two, credit report, and due diligence. If that stretches the client, I can be flexible, because I don't take clients I think are not to be able to finish their chapter 13 plan.

    Once we have assigned attorney-client agreement and the agreed-upon amount has been paid up front, I pull a credit report, along with the pay stubs and tax returns client provides the together the Chapter 13 case.

    The first draft of Chapter 13 case takes about five hours to do. I do it. Not a paralegal, me.

    Once the first draft is done, I hand it off to my paralegal to spot check for errors. For the record my paralegal has been with me for four years and when he finishes school and gets admitted to the Eastern District he'll the second best bankruptcy attorney in the Eastern District! Tim usually catches about five mistakes, and those are corrected.

    My client comes in and we go over each page of the bankruptcy case together. This meeting takes an hour and half. My client initials each page in the lower right-hand corner and signs where appropriate. I explain the process to my client on how the bankruptcy is going to proceed.

    Once my client has reviewed the final draft,another member of my team calls each individual creditor and attempts to get the exact amount owed so it can be put on the schedule D, E or F.

    The case is filed and then the waiting game begins. Proofs of claim fly in, 341 meeting is scheduled, and every Thursday I call or email my client with an update on their case.

    7 to 10 days prior to the 341 meeting, I have another conference with my client, it takes about an hour and we go through what they're going to run into at the 341 meeting. I also advise a client that the trustee will ask at the end of the 341 meeting if they have any questions, even if they do, the answer to this question is no, I will get the answers for them.

    I show up at 341 meeting. Only twice have I had to send an appearance attorney, and if I do, that attorney is going to be on 341 prep call so they can actually represent the client and not just sit there in a suit like an idiot.

    After the 341 meeting, it's me who attend confirmation hearings, and it's me who insures with the trustee that the case is moving at an appropriate speed.

    When the client gets confirmation, I send a CD ROM with every document from the bankruptcy case burned on it to the client. I also sent the code that they need to contact Money management international to do their second credit counseling and I ask them to do it as soon as possible.

    Let me briefly talk about attorney communication, because it seems that that is where most complaints come from, that and incompetence.

    I don't answer my phone during the day. I return all phone calls after 4 PM. the only time you will call talk to paralegal on the phone is when scheduling your first consultation.

    I do keep my e-mail open. I usually respond to e-mails faster, and they don't leave the office without responding to every e-mail in my box that isn't soliciting me for Viagra.

    Every client is given a phone number that goes to the same cell phone that my mom can call me in the event of an emergency. I picked this tip up from Jay Fleischman. they are only to use my personal cell phone in the event of an actual emergency, and if they call me for something other than emergency, I'll never take their call again on my cell phone.

    In short, I believe that if you hire me to do your bankruptcy case, it should need me who should be doing the lion's share of the work on the bankruptcy case. It should be me returning your phone calls, I don't need to hide behind paralegals.

    Generally speaking, I handle between six and 10 Chapter 13 cases per month, and if I have capacity I take a Chapter 7 here and there, but I haven't in a while but really don't like them.

    That means I turn away clients that could use my help. If it ever gets to the point where I'm turning a lot of work away, I'll hire an associate who thinks the way I do.

    So if I seem a little defensive of the profession, don't take it personally, I am very defensive of the profession. In a country where Congress and the banks have stacked the decks against the consumer, it's a consumer bankruptcy lawyer who is holding the barbarians the gate. I don't take the responsibility lightly, and I will not stay in the profession if I ever start to feel like it's just a job.

    So that is how LOJK Law works, thanks for reading it.
    I am a Pennsylvania Eastern and Middle District Bankruptcy, FDCPA, FCRA and Foreclosure Defense attorney, information I post is based on experience in these districts. It is not legal counsel, consider it friendly counsel.

    #2
    It's often easier for a client who doesn't understand the process to blame the attorney rather than accept the process.

    Too many believe law offices operate like Ally McBeal's firm.

    The market weeds out the few lousy attorneys. Eventually they become collection agents.

    Reads like you have a pretty good gig going. Keep up the good work.
    Well, I did. Every one of 'em. Mostly I remember the last one. The wild finish. A guy standing on a station platform in the rain with a comical look in his face because his insides have been kicked out. -Rick

    Comment


      #3
      Wish you were on the othere side of the State ...I would hire you in a minute and your clients are lucky to have an attorney who is in this to help there clients. I think alot of Attorneys just get "burnt out" !!!!!!!
      Those who live in glass houses should not throw stones
      Chapter 13 filed 10-21-09
      Discharged 4-13-15

      Comment


        #4
        Can we start the lawyer jokes now? (Just Kidding!)

        Thanks for sharing what you do and how you do it. Many people, myself included, find this information to be beneficial. It's good to see an attorney that's good at what he does.

        You can be all things to all people and not do a good job for any, or you can do as you do, and that is to be the very best at what you do for the few.

        My hat is off to you! Thanks for the post, and looking forward to more.
        All information contained in this post is for informational and amusement purposes only.
        Bankruptcy is a process, not an event.......

        Comment


          #5
          Actually Jim, this is precisely what would make people feel more comfortable about their attorneys. It is true, that communications seems to be the biggest problem, but sometimes it is truly just an impatient client (calling on Friday after 4PM, and getting nervous by Saturday at 7AM when the call hasn't been returned!).

          I wish every attorney had your style.
          Chapter 7 (No Asset/Non-Consumer) Filed (Pro Se) 7/08 (converted from Chapter 13 - 2/10)
          Status: (Auto) Discharged and Closed! 5/10
          Visit My BKForum Blog: justbroke's Blog

          Any advice provided is not legal advice, but simply the musings of a fellow bankrupt.

          Comment


            #6
            Jim--curious as to why you don't like to handle CH7?
            Filed Chapter 7 August 18,2009
            341 scheduled for Oct 7, 2009--DONE!
            Report of No Distribution Oct 8, 2009
            Discharged & Closed Dec. 14, 2009

            Comment


              #7
              Jim, I appreciate that you took the time needed to type this all out for us.

              If you don't do this already, it might be a good idea to give something like this to your clients so they know what to expect from the start. I think it is mostly the bankruptcy mills that give the profession a bad name, but every profession has it's bad apples. :-) You seem to be a good one.

              Thanks for being here, and helping us understand the process.
              8-07-09-filed Chapter 7
              11-18-09-DISCHARGED!!

              Life is not what challenges you face, but how you face those challenges.

              Comment


                #8
                We had at the time of our filing one of the top BK attorneys in our state. This lawyer was referred to us by a former boss of mine who I contacted in tears when I knew we had to finally investigate filing. I did not want to speak with any of the attorneys at the firm in which I worked plus our firm does not handle bankruptcies. Anyway, you know you have a good attorney when you are handed brochures, information and bundles of information on what to expect, answers to frequent questions, lists of phone numbers and the name/number of the attorney's paralegal to call with any questions, and if the paralegal cannot help, she would ask the attorney and either she or the attorney would get back to us. This attorney was always one step ahead of any questions we had and contacted us with information as received. Since I have worked for and with lawyers for most of my career, I know what to expect and what to look for. The average person never working in the legal field would not.

                On obtaining a lawyer....research and get references; if totally lost call your State Bar Association for BK attorneys in your area. If you have family/friends in the legal business anywhere in the country, they have contacts in the legal world that can get references for you in your state. Call and ask. You get what you pay for; if you go with the BK lawyer or firm that advertises on TV at 2:00 a.m. don't be surprised if get less than what you expect for what you pay for if you get anything. A lawyer is a person you hire to handle your legal affairs - would you hire a roofer to work on your house if that roofer has bad references or is known for shoddy work? Of course not. Investigate the lawyer you plan to hire and his/her reputation in your state.
                _________________________________________
                Filed 5 Year Chapter 13: April 2002
                Early Buy-Out: April 2006
                Discharge: August 2006

                "A credit card is a snake in your pocket"

                Comment


                  #9
                  Originally posted by anuta View Post
                  Jim--curious as to why you don't like to handle CH7?
                  1. I appreciate the comments, I'm always trying to improve and some of the ideas (including the pamphlets etc.) are things that I was thinking of doing.

                  2. Why I don't like Chapter 7, I don't know, not enough math I guess . My former partner Drew does an excellent job on the Chapter 7s and its symbiotic because he refers me 13s, so it works well. I work so well with the Chapter 13 trustee around here that it just makes things go smoother, every so often the trustee asks me to help out a newer lawyer who is struggling and I hope they listen. I figure if I'm going to keep my caseload between 6-10, I should do cases that I enjoy.

                  3. I used my dragon naturally speaking on the first post, so grammar wasn't great, I'm trying to get that thing to work well.
                  I am a Pennsylvania Eastern and Middle District Bankruptcy, FDCPA, FCRA and Foreclosure Defense attorney, information I post is based on experience in these districts. It is not legal counsel, consider it friendly counsel.

                  Comment


                    #10
                    Nice post Jim. I'm an Office Administrator for a civil firm in So. Cal. I think in all areas of the law, sometimes folks forget that the regular person does not understand the process and while to the folks in the office it is every day common stuff that occurs, to most folks it is very nerveracking while your personal life is on the line.

                    Sometimes people forget that this is a service industry and we have been retained to perform a service and for the attorney to represent his client to the best of his ability.
                    Filed Chapter 7: 7/3/09
                    341 Hearing: 8/6/09 - Went Smoothly!
                    Discharged: 11/30/2009
                    Closed: 12/16/2009

                    Comment


                      #11
                      So refreshing to know that there are indeed fantastic attorneys like you !

                      As I am still looking for one around here, could you kindly send me the number of your twin brother in FL ? ...lol

                      I truly appreciate each and every one of your inputs on this forum, nothing like hearing it from a true PRO !

                      THANK YOU for giving insight as to what it entails for you to bring a case successfully through bankruptcy.
                      With the dedication and perfection that you display, it is obvious that you like your work and get satisfaction while always striving to be the best of the best.

                      Looking forward to seeing a continuation of posts.

                      Comment


                        #12
                        Jim,

                        You have my respect, along with MSBKAttorney, whose moniker I am certain I have wrong.

                        It is nice to see the other side, and I appreciate your candor.

                        I was asked, very seriously, by my own BK attorney, when I intend to get a law degree, and if I do so, would I join his firm.

                        I just might.

                        Once we are done, I may go through the schooling and bar so that I can help in cases of elderly clients and children who have an inheritance at risk. Two very personal, and very serious, challenges I have dealt with.

                        Regardless, it is a pleasure to see you here, and I commend you for an educational post.

                        Best regards,

                        -dmc
                        11-20-09-- Filed Chapter 7
                        12-23-09-- 341 Meeting-Early Christmas Gift?
                        3-9-10--Discharged

                        Comment


                          #13
                          I have wondered about that... dead man.. the inheritance I mean. Has it not been a huge issue that the very wealthy call everything a "death tax"? But I noticed in a BK that they can take the whole thing from you if you get anything in 6 months after filing. I find that you can win the lotto and that is okay? I find that offensive myself.

                          Comment


                            #14
                            Originally posted by klandsb View Post
                            Wish you were on the othere side of the State ...I would hire you in a minute and your clients are lucky to have an attorney who is in this to help there clients. I think alot of Attorneys just get "burnt out" !!!!!!!
                            I am going to get my admission out there in the Western District. Its just a matter of riding out to Pittsburgh, hopefully on a night the Flyers play the Pens. I have accepted a part-time supervisory gig keeping tabs on some young lawyers in a buddy's firm. A couple are out in the Western District, so having admission out there will be a plus.

                            To the Florida guy, depending on where you are in the state I might be able to put you in touch with an awesome BK attorney. Not sure if she has a full dance card or not. PM me and I'll see what I can do.
                            I am a Pennsylvania Eastern and Middle District Bankruptcy, FDCPA, FCRA and Foreclosure Defense attorney, information I post is based on experience in these districts. It is not legal counsel, consider it friendly counsel.

                            Comment


                              #15
                              Yea, How bout those Pens.... Sid the kid is awesome and won the game in a shoot out.. Were u watching ???
                              Those who live in glass houses should not throw stones
                              Chapter 13 filed 10-21-09
                              Discharged 4-13-15

                              Comment

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