so Citimortgage has our loan...we got behind when I was out of work due to high risk pregnancy. They started the foreclosure process and we have a sale date next week.
Back in april was when my husband sent in the hardship packet from Citi for a loan modification. They told us we would receive a call weekly with updates. They didn't do that...my husband (unfortunately) did not call them thinking they were working on our case. Come to find out, they kicked our case for loan mod out because they didn't have the correct paperwork. They read a bank statement wrong and then didn't talk to us about it. It was the right statement but they only looked at the date on the top of the paper. It was the whole month they needed.
So my husband calls in september looking for an update and they say they don't even have a loan mod even being processed :/ He RE-submits all the paperwork and we are told it'll stop the foreclosure. Now we are 3 days away from the sale date and as of yesterday we haven't even been assigned an underwriter.
Our Citi representative just now yesterday told us we can do a down payment and monthly payments to catch up our arrears. That would have been AWESOME to know months ago. Why they waited until now blows my mind. So now we are faced with trying to find over 5 grand for the down payment or file chapter 13.
Citi says that won't do extentions....I've heard that they do. What gives?
Back in april was when my husband sent in the hardship packet from Citi for a loan modification. They told us we would receive a call weekly with updates. They didn't do that...my husband (unfortunately) did not call them thinking they were working on our case. Come to find out, they kicked our case for loan mod out because they didn't have the correct paperwork. They read a bank statement wrong and then didn't talk to us about it. It was the right statement but they only looked at the date on the top of the paper. It was the whole month they needed.
So my husband calls in september looking for an update and they say they don't even have a loan mod even being processed :/ He RE-submits all the paperwork and we are told it'll stop the foreclosure. Now we are 3 days away from the sale date and as of yesterday we haven't even been assigned an underwriter.
Our Citi representative just now yesterday told us we can do a down payment and monthly payments to catch up our arrears. That would have been AWESOME to know months ago. Why they waited until now blows my mind. So now we are faced with trying to find over 5 grand for the down payment or file chapter 13.
Citi says that won't do extentions....I've heard that they do. What gives?
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