Okay, I'm so frustrated and mad and no one knows anything!
I have know about the Wells Fargo/Wachovia/World Savings lawsuit for almost 2 years, but it wasn't until the last couple of months that things were actually settled. I have called Wachovia and Wells Fargo a million times and no one knows anything about the lawsuit. I have pages and pages of numbers and people to contact and no one can give me any direction.
I found an article today that read;
Under the agreement announced today (this was posted on 10/2009), Wells Fargo will make a number of substantial servicing commitments for its POA borrowers. These include:
* Ensuring adequately staffed help lines to serve consumers, including Spanish-speaking consumers.
* Providing a single, primary point of contact to assist borrowers seeking modifications under this Assurance.
* Making decisions on modifications within 30 calendar days of receiving a complete application.
* Establishing a formal second look or appeal process for borrowers who are turned down for a modification.
* More clearly communicating with borrowers to avoid confusion during this process.
Uh, obviously it's not happening! This is the only thing that might save our home and no one seems to know about it. Anyone here know about this?
I tired to post the links, but I guess I don't have enough 'posts' to be allowed that option. So, type in arizona wells fargo wachovia pick-a-pay to google, you'll see a million different sites. The ones I used are from getoutofdebt DOT org and azag DOT gov
I have know about the Wells Fargo/Wachovia/World Savings lawsuit for almost 2 years, but it wasn't until the last couple of months that things were actually settled. I have called Wachovia and Wells Fargo a million times and no one knows anything about the lawsuit. I have pages and pages of numbers and people to contact and no one can give me any direction.
I found an article today that read;
Under the agreement announced today (this was posted on 10/2009), Wells Fargo will make a number of substantial servicing commitments for its POA borrowers. These include:
* Ensuring adequately staffed help lines to serve consumers, including Spanish-speaking consumers.
* Providing a single, primary point of contact to assist borrowers seeking modifications under this Assurance.
* Making decisions on modifications within 30 calendar days of receiving a complete application.
* Establishing a formal second look or appeal process for borrowers who are turned down for a modification.
* More clearly communicating with borrowers to avoid confusion during this process.
Uh, obviously it's not happening! This is the only thing that might save our home and no one seems to know about it. Anyone here know about this?
I tired to post the links, but I guess I don't have enough 'posts' to be allowed that option. So, type in arizona wells fargo wachovia pick-a-pay to google, you'll see a million different sites. The ones I used are from getoutofdebt DOT org and azag DOT gov
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