I have been using a credit counseling service for the last year and half, and I'm very happy with them. All of my creditors (11) accepted me into their program, cut my interest rate, accepted lower payments, etc, and my balances are going down AND I've already paid off two of them. So, while I'm still considering BK, I'm doing okay with trying to repay the debt.
Capital One has been the exception. They would not accept my CC program, increased my interest rate to 23.99 (on two cards), and stopped sending me statements. I still send them payments every month, but it is barely enough to cover my new, higher interest rate. I'm sending them the amount the CC service suggested (so I'm sending equal amounts percentage-wise to all my creditors). My balance has actually gone up by about 100.00 over the last year and a half on each of the accounts.
So, here's my question: how do I get them to send me statements that show my payments and their charges? One is being handled by their inside collections and I get a letter each month saying they received by payment and what my current balance is, but I never get anything that shows the interest they are charging. This letter always says that I need to send more money to stay current. The other account is being handled by an outside agency, but I don't know who. When they call, they just ask for money and won't give me any information. Is there a way to get them to send me statements? Has anyone had this experience? I'm guessing they're not going to sue me since I'm sending them money every month, but who knows!?!
Capital One has been the exception. They would not accept my CC program, increased my interest rate to 23.99 (on two cards), and stopped sending me statements. I still send them payments every month, but it is barely enough to cover my new, higher interest rate. I'm sending them the amount the CC service suggested (so I'm sending equal amounts percentage-wise to all my creditors). My balance has actually gone up by about 100.00 over the last year and a half on each of the accounts.
So, here's my question: how do I get them to send me statements that show my payments and their charges? One is being handled by their inside collections and I get a letter each month saying they received by payment and what my current balance is, but I never get anything that shows the interest they are charging. This letter always says that I need to send more money to stay current. The other account is being handled by an outside agency, but I don't know who. When they call, they just ask for money and won't give me any information. Is there a way to get them to send me statements? Has anyone had this experience? I'm guessing they're not going to sue me since I'm sending them money every month, but who knows!?!
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