I received a call this morning from DRS. I promptly returned their call and spoke to a very well-educated gentleman. He was cordial and I was cordial. I stated that I could not discuss personal financial information over the phone, but I will look for written information in the mail. He totally understood that the law requires them to send me written notice within 5 days of initial contact. He went on to say that they are working hard to acknowledge both debtor and CA rights. He did exactly what he is supposed to do. And, he didn't even have a thick "accent."
I don't begrudge any collector who acknowledges the "rules of engagement." I googled the company prior to returning the call and there are plenty of horror stories out there. This was not my case.
I believe that GoingDown is correct in his "don't speak to CA's." However, I do think it is important to either answer the phone when they call the first time, or return their call the first time. All you need to do is make it clear that you expect some information in writing. Verify who you are and your correct mailing address. Turn on your recorder, if allowed in your state, and tell them you are recording the message to protect you and them. Once you've done this, ignore all future calls.
I get about 2-4 calls per week. I have now removed all the silent ringer ID's from my phone tied to OC's. It's quite peaceful. LOL I am seeing my last unsecured debts charge off. The CA's are far easier to deal with when it comes to DV's and C&D's.
I don't begrudge any collector who acknowledges the "rules of engagement." I googled the company prior to returning the call and there are plenty of horror stories out there. This was not my case.
I believe that GoingDown is correct in his "don't speak to CA's." However, I do think it is important to either answer the phone when they call the first time, or return their call the first time. All you need to do is make it clear that you expect some information in writing. Verify who you are and your correct mailing address. Turn on your recorder, if allowed in your state, and tell them you are recording the message to protect you and them. Once you've done this, ignore all future calls.
I get about 2-4 calls per week. I have now removed all the silent ringer ID's from my phone tied to OC's. It's quite peaceful. LOL I am seeing my last unsecured debts charge off. The CA's are far easier to deal with when it comes to DV's and C&D's.
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