Hi. We are in chapter 7. We are keeping the house - we are so far under water and have been able to make payments on it.
Question is - I noticed that we had not recieved a statement yet for November. We have been paying a week or two before it is due.
So I went on line to try and log in and pay that way. Access was denied.
So I called this morning. I was told by the mortgage comanyies BK department, that becuase we are in Chpater 7, there are no bills sent out, we dont have access on line. That the only way to pay is by caling in and making a payment over the phone, or to just send in a check.
I then asked when the statements and biling will be turned back on. She stated that this is only after we hare re-affirmed the loan through the courts.
I have heard and know that you never re-affirm the loan. So how does this all work? How does that work and so that we can show we are making payments to the mortgage co, timely payments and that we are doing the right thing?
I am very confused at this point.
Question is - I noticed that we had not recieved a statement yet for November. We have been paying a week or two before it is due.
So I went on line to try and log in and pay that way. Access was denied.
So I called this morning. I was told by the mortgage comanyies BK department, that becuase we are in Chpater 7, there are no bills sent out, we dont have access on line. That the only way to pay is by caling in and making a payment over the phone, or to just send in a check.
I then asked when the statements and biling will be turned back on. She stated that this is only after we hare re-affirmed the loan through the courts.
I have heard and know that you never re-affirm the loan. So how does this all work? How does that work and so that we can show we are making payments to the mortgage co, timely payments and that we are doing the right thing?
I am very confused at this point.
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