I'm awaiting discharge of chapter 7 filed in September. I usually pay a little extra, maybe $20 or so, toward the mortgage principal, to get it paid off a little sooner.
Last month I paid it thru my bank's billpay, since the mortgage company won't let me pay online (and what's up with that silliness?). I paid just the base amount, because there was no way to tell them electronically how I wanted the extra applied.
This month, I went ahead and paid a few extra dollars, since I read the fine print on my statement and it says that if not designated, any extra funds will be applied first to late fees (there aren't any), then the principal.
Well, the extra money seems to be in limbo somewhere. It's not reflected in the principal amount, it's not in the escrow either. Their website does show the total amount I paid, but the new principal amount and the new escrow balance show it wasn't applied to either one, hmmm.
I'm afraid to call a real person to ask, since I have a feeling that so far, everything that's happened to me has been automated. This same company that holds my my mortgage, also was left holding some not-so-small amount of my credit card debt. I don't want them to notice me at all, if you know what I mean.
But I know my account is now being serviced by their bankruptcy department, because it says so on the statement, which also says certain parts of the statement are missing for "convenience," and talks about my "Chapter 13 Plan, if applicable." Just automated stuff, that.
Anybody know what's going on with the extra principal that seems to have disappeared?
Last month I paid it thru my bank's billpay, since the mortgage company won't let me pay online (and what's up with that silliness?). I paid just the base amount, because there was no way to tell them electronically how I wanted the extra applied.
This month, I went ahead and paid a few extra dollars, since I read the fine print on my statement and it says that if not designated, any extra funds will be applied first to late fees (there aren't any), then the principal.
Well, the extra money seems to be in limbo somewhere. It's not reflected in the principal amount, it's not in the escrow either. Their website does show the total amount I paid, but the new principal amount and the new escrow balance show it wasn't applied to either one, hmmm.
I'm afraid to call a real person to ask, since I have a feeling that so far, everything that's happened to me has been automated. This same company that holds my my mortgage, also was left holding some not-so-small amount of my credit card debt. I don't want them to notice me at all, if you know what I mean.
But I know my account is now being serviced by their bankruptcy department, because it says so on the statement, which also says certain parts of the statement are missing for "convenience," and talks about my "Chapter 13 Plan, if applicable." Just automated stuff, that.
Anybody know what's going on with the extra principal that seems to have disappeared?
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