We signed a reaffirmation on our mortgage last month. Our discharge is coming up soon and I called the mortgage company today to see when my online account access would be restored.
They said I have to sign a reaffirmation first. I explained that we did. After the lady looked through our file some more she said they made a mistake. The reaffirmation we signed was at a payoff of $42K when we actually still owe $52K on our home.
Now she says I have to contact my lawyer to sign a new agreement promising to pay the $52K instead. My lawyer as usual is unreachable.
How can they make a mistake like that? Today's is dh's only day off during the week for 3 weeks so today would be the day to sign off on it.
They said I have to sign a reaffirmation first. I explained that we did. After the lady looked through our file some more she said they made a mistake. The reaffirmation we signed was at a payoff of $42K when we actually still owe $52K on our home.
Now she says I have to contact my lawyer to sign a new agreement promising to pay the $52K instead. My lawyer as usual is unreachable.
How can they make a mistake like that? Today's is dh's only day off during the week for 3 weeks so today would be the day to sign off on it.
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