Annoying Violation of Stay...

[ichb]

I keep getting these annoying phone calls from Apria Healthcare and when I answer a recording says that "Apria Healthcare is trying to reach you about an important matter, we'll call back later." So they called on June 30th and I spoke to several people in their offices and they took my bankruptcy information and then proceeded to tell me that the account would fall into collections then I told them, no they are prohibited from attempting to collect this debt from us during the automatic stay. Finally got someone who said ok and seemed to understand.

Then today I get another call, I wait for 15 minutes on the phone to get to their billing department and then they disconnect me while transferring me to the bankruptcy department. So I called the branch and asked for the direct number to the bankruptcy department. He asked if he could call me back with the number, I said ok.

Why is it the tiny little bills that seem to take the longest to get their acts together?

Should I notify my attorney of this?

[JRScott]

I would

[ichb]

Thank you! I just sent my attorney an e-mail with all of the information. This whole business wouldn't bother me so much if when they initially called a real person came on the line that I could notify.

[Cali]

I had one bank contact me after my filing. I sent it to my attorney and he took care of it.

It's like they don't understand what automatic stay means.

[AngelinaCatHub]

ichb: Check your PACER account and see if they are listed. Any account that is interested in a payback of any kind will be listed there or on the mailing list. Next time you get a person on this line, state to them that you are recording this conversation (for quality purposes) and your bk # is XXXXXX and that you order them to cease calling you. Yes and ask what their name is or agent # they are. If they did not get the word it probably isn't their fault but once they have a valid bk number, they have no excuse. 'Hub

[lrprn]

Small companies like Apria often don't have large staffs with set processes in place about what to do when they are notified about a bankruptcy. A few companies are so arrogant (insert some credit unions here) that they truly believe they are above the law and continue to harrass for payment anyway.

As JR said, notify your lawyer they continue to call you as you have already done. He/she will send a strongly worded letter to them and that should be the end of it.

And by the way, going forward let your lawyer handle these violations for you. When a creditor calls asking for payment get a person to contact, a mailing address, and a phone number - then send those right away to your lawyer. It's not a good idea for you to be dealing with these people on your own without your lawyer's knowledge. That's what you are paying him/her for.

[southernbelle]

Handing this matter over to your atty will clear the matter up for you. I had one creditor send my acct. to collections a month after I filed. They even send me a nasty collections notice. I simply called the number on the notice and gave her my bk info. as well as my attorney information and that handled that. The lady on the phone from the collection agency wasn't too happy, but who cares that's life.