question about online access being cancelled

[Darxion]

I never lost online access at all, this was almost 2 years ago. I didn't reaffirm my car loan, but I continued automatic payments.

I am still a USAA customer.

Either you got lucky and slipped through the cracks (might want to remain somewhat anonymous) or they handle things differently for different customers (doubtful). The Executive Office rep I spoke with stated it was a policy for all bankruptcies and there were no exceptions (I tried and even with all of the business I have with them and all the years I have been with them, the best they do is allow access to USAA Mobile).

I guess time will tell....

[cj0203]

Either you got lucky and slipped through the cracks (might want to remain somewhat anonymous) or they handle things differently for different customers (doubtful). The Executive Office rep I spoke with stated it was a policy for all bankruptcies and there were no exceptions (I tried and even with all of the business I have with them and all the years I have been with them, the best they do is allow access to USAA Mobile).

I guess time will tell....

I didn't file on anything with them, they are still getting all of their money from me.

So yes, there are exceptions.

Good luck either way!

[budgetgal]

I know this is an old thread, but I was just wondering if anyone ever regained online access as time went on past BK discharge?