Checking account

[BKcrazy]

I had a long discussion with the folks at ING after they bought out NetBank. They get just as many levies as a walk in bank so the idea of being under the radar isn't accurate. If you're in a position where you absolutely need an account I would stay away from them, or any other online bank. If you absolutely need an account you're better off having an account where you can walk in and talk to someone. The customer service manager refused to give me the number for the levy department so I can just imagine the hassle it would be to try to correct anything via the phone. Just my opinion but I think I'd rather be able to walk in and talk to someone if I had any issues.

I can't see why you be refused a phone number. I'd keep going up the chain til I got one.