I recently applied for a loan modification with Wells Fargo Bank, but they keep giving us the run-a-round.
We sent all the required documents back in March, and each time I call, (I've been calling them at least twice a week) I couldn't get anyone to confirm receipt of the information until about 4 weeks after it was sent.
Now I'm told the info I sent is stale and I have to send updated info, but they cannot confirm receipt until another 30 days...then that info will be stale....
I don't know what to do.
Is it common practice for the banks to give you the run around because you filed BK??? I need help, any input would be helpful.
We sent all the required documents back in March, and each time I call, (I've been calling them at least twice a week) I couldn't get anyone to confirm receipt of the information until about 4 weeks after it was sent.
Now I'm told the info I sent is stale and I have to send updated info, but they cannot confirm receipt until another 30 days...then that info will be stale....

Is it common practice for the banks to give you the run around because you filed BK??? I need help, any input would be helpful.

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