I recently applied for a loan modification with Wells Fargo Bank, but they keep giving us the run-a-round.
We sent all the required documents back in March, and each time I call, (I've been calling them at least twice a week) I couldn't get anyone to confirm receipt of the information until about 4 weeks after it was sent.
Now I'm told the info I sent is stale and I have to send updated info, but they cannot confirm receipt until another 30 days...then that info will be stale.... I don't know what to do.
Is it common practice for the banks to give you the run around because you filed BK??? I need help, any input would be helpful.
We sent all the required documents back in March, and each time I call, (I've been calling them at least twice a week) I couldn't get anyone to confirm receipt of the information until about 4 weeks after it was sent.
Now I'm told the info I sent is stale and I have to send updated info, but they cannot confirm receipt until another 30 days...then that info will be stale.... I don't know what to do.
Is it common practice for the banks to give you the run around because you filed BK??? I need help, any input would be helpful.
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