The Ally Auto loan is for our one and only working vehicle. The loan started in 2017, our BK started in March/April 2018.
There was a grace period. Before BK I called and found out how long it was etc. I would pay by the end of the grace period. When BK started we received no statements from Ally and online access was stopped. I paid through a third party that accepted my debit card payment electronically for a small fee. I do not trust the mail being timely and have gotten burned in the past so I was fine with the small fee.
All of a sudden the online access came back and I started to get statements again. This is after maybe two years in BK. When I log on there is a BK disclaimer telling me I am in active BK and I am voluntarily allowed to make payments, but they can revoke this online access at any time. I have to read and sign off each time I log on. Fine I can pay online and not have any fee.
I had been paying online several months I get paper statements, but don't read them closely.
Then I saw a balance to pay which was more than I thought and figured it was the lag from paying during the grace period? Well the amount was growing I called Ally and was told there is and never was a grace period. The man sounded like he was in a different country than the US and reading from a script which he did not veer from so I didn't even try to debate "there never was a grace period."
Online I can see all my payments made and since early 2017 when I bought the car almost every payment was in the grace period. The dates are all listed when I paid and there were NO late fees until about 3 months before I discovered it. I also had a balance to pay that I didn't understand since I went through and made all payments though there was one month I paid in the "grace period" which looked like I had no payment one month and then a double payment the next--one at the very beginning and one at the very end of the month.
I couldn't pay it all off so I paid a little bit only to find I still got a late fee even though I paid my amount due plus extra. The extra went into the principal, I think, but I got a late fee since I still had an outstanding past balance. I still don't know why there was an outstanding balance (unless it was the calendar month where there was no payment, followed by the next calendar month with a double payment). I went ahead and paid the outstanding balance and then the late fees stopped and I am paying by the due date, not the grace period which apparently went away recently. By the way on the disclaimer it says the amounts may not be accurate I could owe more...
What a mess! Any comments on this scenario. I am just paying on time to avoid more late fees. I still owe about $100 in late fees I plan to pay $50 in Nov and $50 in December
The funny thing is my car loan is up at the same time the BK is finished. It was not adjusted for the plan it's just a coincidence! I am sure in 17 months from now more fees will pop up when the BK ends
There was a grace period. Before BK I called and found out how long it was etc. I would pay by the end of the grace period. When BK started we received no statements from Ally and online access was stopped. I paid through a third party that accepted my debit card payment electronically for a small fee. I do not trust the mail being timely and have gotten burned in the past so I was fine with the small fee.
All of a sudden the online access came back and I started to get statements again. This is after maybe two years in BK. When I log on there is a BK disclaimer telling me I am in active BK and I am voluntarily allowed to make payments, but they can revoke this online access at any time. I have to read and sign off each time I log on. Fine I can pay online and not have any fee.
I had been paying online several months I get paper statements, but don't read them closely.
Then I saw a balance to pay which was more than I thought and figured it was the lag from paying during the grace period? Well the amount was growing I called Ally and was told there is and never was a grace period. The man sounded like he was in a different country than the US and reading from a script which he did not veer from so I didn't even try to debate "there never was a grace period."
Online I can see all my payments made and since early 2017 when I bought the car almost every payment was in the grace period. The dates are all listed when I paid and there were NO late fees until about 3 months before I discovered it. I also had a balance to pay that I didn't understand since I went through and made all payments though there was one month I paid in the "grace period" which looked like I had no payment one month and then a double payment the next--one at the very beginning and one at the very end of the month.
I couldn't pay it all off so I paid a little bit only to find I still got a late fee even though I paid my amount due plus extra. The extra went into the principal, I think, but I got a late fee since I still had an outstanding past balance. I still don't know why there was an outstanding balance (unless it was the calendar month where there was no payment, followed by the next calendar month with a double payment). I went ahead and paid the outstanding balance and then the late fees stopped and I am paying by the due date, not the grace period which apparently went away recently. By the way on the disclaimer it says the amounts may not be accurate I could owe more...
What a mess! Any comments on this scenario. I am just paying on time to avoid more late fees. I still owe about $100 in late fees I plan to pay $50 in Nov and $50 in December
The funny thing is my car loan is up at the same time the BK is finished. It was not adjusted for the plan it's just a coincidence! I am sure in 17 months from now more fees will pop up when the BK ends
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