We filed Ch 7 in Nov. 2009 and were discharged in Oct. 2010. We were paying our HELOC with US Bank until I lost my job. We made a partial payment in June and didn't pay July. Today we received a letter stating they were reporting our late payment to the credit bureau (they did not indicate which one(s).
What are my next steps? Contact the bank? They have been very difficult in the past-it is almost impossible to get the customer service reps to transfer you to the correct person to handle your problem. Or do we need to write to the credit bureaus directly?
We have also received a couple of calls but those seemed to have stopped once my husband reminded them that the debt was discharged.
Thanks for any help!
What are my next steps? Contact the bank? They have been very difficult in the past-it is almost impossible to get the customer service reps to transfer you to the correct person to handle your problem. Or do we need to write to the credit bureaus directly?
We have also received a couple of calls but those seemed to have stopped once my husband reminded them that the debt was discharged.
Thanks for any help!
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