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    HSBC/Transunion

    I have been regularly checking our credit reports and on ONLY my husband's Transunion credit report HSBC keeps reporting that he has a payment to them of $852 (our old mortgage payment), which he does not. We short sold our home in May 2007. They then went after him for the deficiency, which is why we ended up filing for BK in Dec 2007. First it was listed as a charge off/collections with a balance and payment. So I disputed online the balance and the payment by saying it was included in our bankruptcy. They took away the balance but continue to report it is having a payment and now the comments say PAYMENT after charge off/collections.

    I understand the CO/collections statement since it did charge off before we filed and they had just begun to file a lawsuit for the difference, which was dropped due to the BK but how do I get them to stop saying we have this payment we don't have? And it is only on his Transunion report. Everything else is actually reporting correctly from our BK otherwise on all our credit reports.

    What is my next step? A certified letter to Transunion with a copy of the discharge and the matrix blacking everything out but the HSBC listing?
    Filed CH 7...12/27/2007
    341.............2/5/2008
    60 days.......4/5/2008
    Discharged...5/12/2008 Closed.........6/4/2008

    #2
    Transunion is notorious for ignoring customer disputes. One minute after disputing something online they answer back with "verified". Verified in one minute?? They don't investigate disputes. They are considered the darlings of the banks/creditors because of this.

    Comment


      #3
      You need a double edged sword. Write to both Transunion and HSBC and copy one and the other on each correspondence. Briefly state your case and enclose all necessary supporting documentation. Send certified mail.
      _________________________________________
      Filed 5 Year Chapter 13: April 2002
      Early Buy-Out: April 2006
      Discharge: August 2006

      "A credit card is a snake in your pocket"

      Comment


        #4
        Do I send the mail to HSBC at the address listed on credit report or the address we mailed to for our BK?
        Filed CH 7...12/27/2007
        341.............2/5/2008
        60 days.......4/5/2008
        Discharged...5/12/2008 Closed.........6/4/2008

        Comment


          #5
          Originally posted by erinmi View Post
          Do I send the mail to HSBC at the address listed on credit report or the address we mailed to for our BK?

          The one in the credit report should be fine. However, you can check out their contact information on their website or call them to obtain the address to send correpondence for credit issues on your credit report. Do not send it to the place where payments were sent previously or any billing/payment address.
          _________________________________________
          Filed 5 Year Chapter 13: April 2002
          Early Buy-Out: April 2006
          Discharge: August 2006

          "A credit card is a snake in your pocket"

          Comment

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