After receiving so much helpful information from contributors to the BK Forums I wanted to share our recent experiences hoping they might help anyone in a similar position.
I am married, living in Northern California. My wife and I filled Chapter 7 in August 2011 and received a Final Decree that same month. We used an attorney and the whole process went smoothly because of advance preparation using information posted in these forums. We did not reaffirm our mortgage (B of A), HELOC (Wells Fargo), auto lease (Honda Fit), or auto loan (smart fortwo). However we continued to make payments post BK on everything but the HELOC. The smart car is paid off and the Honda lease will be complete in 7 months. No payments have been made to Wells Fargo for the HELOC since September 2011.
In September 2012 I decided to make an offer of settlement on our $40,000 Wells Fargo HELOC with the aid of some good information offered in the BK Forums. Hoping my experience might help others, I have listed the process below.
__________________
September 10, 2012
called 800-241-0039
entered account number + last 4 snn
human answered, confirmed this was the correct department for post-bankruptcy settlement
re-confirmed account number, home/mailing address, employer, and current phone numbers
was told to fax settlement offer to 866-306-8279
once received the offer will be forwarded to an officer for review and I will be contacted
September 19, 2012
Faxed settlement letter offering 8% ($3,200) of outstanding balance on HELOC post BK
October 8, 2012
Received a call from A.K. at Wells Fargo
He asked to confirm my information
He requested I fax to 866-834-7648, a hardship letter and something showing funds were available to pay the proposed settlement offer
October 11, 2012
Faxed requested hardship letter and savings account summary to 866-834-7648
October 15, 2012
Received a call from K.G., the negotiator assigned to our case. She requested I return her call (8am to 5pm CDT) She needs one more piece of documentation.
October 16, 2012
Called K.G. who had two questions. What did we intended to do about the first mortgage, and were payments current on the first mortgage with Bank of America. I told her we would try and stay in the home and continue making payments, and that we were current on the first mortgage. She said she would forward the information to her superior and we should be contacted in 3-4 days.
October 26, 2012
Received a call from Wells Fargo saying they accepted the offer and would send a formal document with payment instructions to our home address.
October 30, 2012
Received documents and request for payment via bank transfer, which I did the following day.
December 27, 2012
Received 2nd mortgage lien release along with Property Reconveyance document from the County.
__________________
The whole process was straight-forward and Wells Fargo was professional. I hope this information helps other who find themselves in the same position.
Also note that soon after the lien was released my credit score took a drastic drop. My average credit score had been rising since the BK, from 627 in 11/2011 to 674 in 10/2012, when it dropped to 647 in 11/2012. However it recovered in 1/2013 and is now at 702.
I am married, living in Northern California. My wife and I filled Chapter 7 in August 2011 and received a Final Decree that same month. We used an attorney and the whole process went smoothly because of advance preparation using information posted in these forums. We did not reaffirm our mortgage (B of A), HELOC (Wells Fargo), auto lease (Honda Fit), or auto loan (smart fortwo). However we continued to make payments post BK on everything but the HELOC. The smart car is paid off and the Honda lease will be complete in 7 months. No payments have been made to Wells Fargo for the HELOC since September 2011.
In September 2012 I decided to make an offer of settlement on our $40,000 Wells Fargo HELOC with the aid of some good information offered in the BK Forums. Hoping my experience might help others, I have listed the process below.
__________________
September 10, 2012
called 800-241-0039
entered account number + last 4 snn
human answered, confirmed this was the correct department for post-bankruptcy settlement
re-confirmed account number, home/mailing address, employer, and current phone numbers
was told to fax settlement offer to 866-306-8279
once received the offer will be forwarded to an officer for review and I will be contacted
September 19, 2012
Faxed settlement letter offering 8% ($3,200) of outstanding balance on HELOC post BK
October 8, 2012
Received a call from A.K. at Wells Fargo
He asked to confirm my information
He requested I fax to 866-834-7648, a hardship letter and something showing funds were available to pay the proposed settlement offer
October 11, 2012
Faxed requested hardship letter and savings account summary to 866-834-7648
October 15, 2012
Received a call from K.G., the negotiator assigned to our case. She requested I return her call (8am to 5pm CDT) She needs one more piece of documentation.
October 16, 2012
Called K.G. who had two questions. What did we intended to do about the first mortgage, and were payments current on the first mortgage with Bank of America. I told her we would try and stay in the home and continue making payments, and that we were current on the first mortgage. She said she would forward the information to her superior and we should be contacted in 3-4 days.
October 26, 2012
Received a call from Wells Fargo saying they accepted the offer and would send a formal document with payment instructions to our home address.
October 30, 2012
Received documents and request for payment via bank transfer, which I did the following day.
December 27, 2012
Received 2nd mortgage lien release along with Property Reconveyance document from the County.
__________________
The whole process was straight-forward and Wells Fargo was professional. I hope this information helps other who find themselves in the same position.
Also note that soon after the lien was released my credit score took a drastic drop. My average credit score had been rising since the BK, from 627 in 11/2011 to 674 in 10/2012, when it dropped to 647 in 11/2012. However it recovered in 1/2013 and is now at 702.
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