I applied for a car loan (well, dh did) and he didn't get "instant approval", but they instead said they would email a response in 24 hours. Well, we've now received two emails...
One said, "Congratulations! We've approved your Capital One Auto Finance loan application."
Then 13 minutes later we got an email saying, "Thank you for choosing Capital One Auto Finance. We have a few questions that we would like to discuss with you. Please call us at your earliest convenience."
Is this the normal way CapOne does things? If anyone has had these similar (or same) emails, could you help me to understand what to expect when my dh calls? He can't call until Monday (they are closed).
One said, "Congratulations! We've approved your Capital One Auto Finance loan application."
Then 13 minutes later we got an email saying, "Thank you for choosing Capital One Auto Finance. We have a few questions that we would like to discuss with you. Please call us at your earliest convenience."
Is this the normal way CapOne does things? If anyone has had these similar (or same) emails, could you help me to understand what to expect when my dh calls? He can't call until Monday (they are closed).
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